See everything. Miss nothing.
Kanban for a quick read, table view for filtering and bulk action — every ticket, every priority, every deadline in one place.
Every piece of work in Crystal Desk is a ticket — created from a workflow template, carrying custom fields specific to that workflow, and tracked from open to complete.
View your work as a Kanban board for a quick visual read on where things stand, or switch to a table view for filtering, sorting, and bulk actions. Priority levels, deadlines, and assignees are visible at a glance, in both views.
Every workflow template defines its own custom ticket fields — language, market, campaign name, duration, whatever your process needs — so the ticket creation form never asks for information that isn't relevant.
Everything included, out of the box.
Kanban and table views
Switch between a visual board and a sortable, filterable table depending on what you need right now.
Four priority levels
Low, Medium, High, and Critical keep the most urgent work visible at a glance.
Custom ticket fields
Every workflow template defines its own fields, so the creation form only ever asks for what's relevant.
Deadline & SLA visibility
See how close every ticket is to its deadline without opening it.
Bulk actions & filters
Reassign, reprioritize, or update multiple tickets at once, filtered by any field.
Full-text search
Find any ticket by subject, field value, or comment content in seconds.
From setup to production, step by step.
A ticket is created
Selected from a workflow template, carrying whatever fixed and custom fields that template defines.
It moves through stages
Each stage instance tracks its own assignee, deadline, and completion state as the ticket progresses.
You track it your way
Watch it on the Kanban board for a quick read, or drop into the table view to filter, sort, and act in bulk.
Frequently asked
See it work on your workflow.
Start free, build your first workflow in minutes, and see the difference structure makes.
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