Every file. Auto-saved. Instantly searchable.
Nothing gets manually filed — every upload anywhere in the platform lands in one searchable library automatically.
Every file uploaded anywhere in Crystal Desk — through a stage completion form, a comment attachment, or a direct upload — is automatically ingested into the media library. Nothing gets manually filed, and nothing gets forgotten.
The library supports audio (MP3, WAV, AAC), video (MP4, MOV), images, PDFs, and documents. Audio and video include a built-in player. Images are zoomable. PDFs render inline, without leaving the app.
Search by filename, client, campaign, language, or custom tag. Filter by media type, date range, or uploader. Find any asset from any project in seconds — not by scrolling through old email threads.
Everything included, out of the box.
Automatic ingestion
Any file uploaded through a stage form, a comment, or a direct upload is indexed instantly — no manual filing step.
Five supported formats
Audio, video, images, PDFs, and general documents, each with an appropriate inline viewer.
Built-in players & viewers
Audio and video play inline; images zoom; PDFs render without leaving the app.
Tag-based organization
Combine admin-defined and user-added tags to keep large libraries navigable.
Search by filename, client, campaign, language, or tag
Find any asset from any project in seconds.
Linked back to source
Every file remembers exactly which ticket, stage, and comment it came from.
Flexible storage
AWS S3 by default; Box, Dropbox, or OneDrive on Enterprise.
From setup to production, step by step.
A file is uploaded
Anywhere in the platform — a completion form, a comment, a direct upload — the file lands in the library automatically.
It's tagged and indexed
Admin rules and user tags attach metadata; filename, client, campaign, and language become searchable.
Find it from anywhere
Search or filter by type, date, or uploader — and jump straight back to the ticket it came from.
Frequently asked
See it work on your workflow.
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