AI that works the workflow, not just watches it.
An AI Agent is a real assignee — with a role, a skill profile, and a workload — not a sidebar assistant bolted onto the side.
Most tools bolt AI on as a sidebar assistant. In Crystal Desk, an AI Agent is a real participant in the workflow — it can be assigned to a stage, just like a person, with a role, a skill profile, and a workload.
Configure a stage to route to an AI Agent instead of a human: a Script Drafter that reads the brief and writes a first draft in the correct language and duration, a Reviewer Agent that checks tone and brand alignment before a human ever sees it, or a QC Agent that checks an audio file for duration, clipping, and silence.
The AI agent submits its work through the exact same completion form a human would — so the workflow, the revision history, and the timeline stay identical whether a person or an AI did the work. Your team reviews and refines instead of starting from a blank page.
Everything included, out of the box.
Assignable to any stage
AI Agents are configured on a stage exactly like a human role would be.
Script Drafter
Writes a first-draft script from the brief and brand context, in the correct language and duration.
Reviewer Agent
Checks tone, brand alignment, and duration fit before a human reviewer ever sees the submission.
QC Agent
Checks an audio or video file for duration accuracy, clarity, silence, and clipping.
Brief Extractor
Reads an uploaded deck and pre-fills relevant ticket fields automatically.
Same form, timeline, and revision system
Every AI submission flows through the identical completion form, timeline, and history a human's work would.
Human-in-the-loop by design
AI drafts and checks; people always hold the final approval.
From setup to production, step by step.
Assign the stage to an agent type
In the workflow builder, set a stage's assignment type to AI Agent and pick Script Drafter, Reviewer, QC, or Brief Extractor.
The agent reads context and works
When the stage activates, it reads the ticket fields and prior stage outputs, then completes its task automatically.
Work is submitted like anyone else's
The output lands in the same completion form a human would fill in, and the next stage — human or AI — picks up from there.
Frequently asked
See it work on your workflow.
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